{"lang":"en","work":[{"end":"2026-08","role":"E-com & Supply Chain Analyst","depth":{"scope":null,"outcome":null,"rationale":null,"day_to_day":null,"constraints":null},"notes":null,"start":"2026-07","current":false,"summary":null,"highlights":["Developed and maintained Google Sheets dashboards tracking Rolling 30-Day Sales, 4-Week Moving Average, WoW performance, SKU-level trends, and target achievement, improving reporting efficiency by 20%.","Conducted demand forecasting and inventory analysis using e-commerce sales data to identify stock-out risks, overstock issues, and replenishment opportunities, optimizing inventory levels by 25%.","Analyzed SKU performance, pricing trends, and sales movements to identify cost-saving opportunities and provide data-driven recommendations, contributing to a 10% reduction in procurement costs.","Collaborated with Procurement, Logistics, Warehouse, and Operations teams to translate analytical insights into actionable decisions on replenishment, pricing, promotions, and inventory allocation."],"organization":"Baebear Trading Singapore"},{"end":"2025-10","role":"Purchasing Intern, Mobility Aftermarket","depth":{"scope":null,"outcome":null,"rationale":null,"day_to_day":null,"constraints":null},"notes":null,"start":"2025-06","current":false,"summary":null,"highlights":["Managed supplier certification and compliance documentation, tracking product approval progress and reducing certification delays by 20% across procurement operations.","Analyzed returned battery shipment data and supported ISIR/PQP documentation reviews and technical data collection, improving return processing efficiency by 30%.","Supported RFQ, pricing analysis, and contract coordination with suppliers and cross-functional stakeholders, contributing to approximately 15% cost savings.","Coordinated suppliers and regional stakeholders across Japan, Korea, and Southeast Asia, monitoring documentation and submission status to ensure timely completion of procurement and compliance requirements."],"organization":"Robert Bosch ASEAN-Singapore"},{"end":"2024-06","role":"Procurement Data Officer","depth":{"scope":null,"outcome":null,"rationale":null,"day_to_day":null,"constraints":null},"notes":null,"start":"2023-06","current":false,"summary":null,"highlights":["Managed daily procurement, sales, and inventory data across 200+ SKUs, improving supply chain data accuracy and supporting procurement and replenishment decisions.","Conducted inventory and sales analysis to identify slow-moving and excess stock, increasing inventory turnover by 15% and reducing excess inventory.","Coordinated with Legal, Supply Chain, Warehouse, E-commerce, and Brand teams to manage contract execution and maintain compliance and brand authorization documentation.","Supported online store listings, pricing management, and gross margin monitoring, maintaining a target gross margin of approximately 15% while aligning pricing with market competitiveness."],"organization":"MANNINGS -DFIRetail Group -Guangzhou, China"},{"end":"2023-03","role":"E-Commerce and Supply Chain Planner","depth":{"scope":null,"outcome":null,"rationale":null,"day_to_day":null,"constraints":null},"notes":null,"start":"2021-08","current":false,"summary":null,"highlights":["Analyzed e-commerce market data and top 10 jewelry brands to identify best-selling products, pricing strategies, and market trends, supporting product and sales decisions.","Monitored customer demand and product performance, working with relevant teams to optimize product offerings and craftsmanship, contributing to an 8% increase in sales.","Used SAP, Excel, VBA, and Power Query for order placement, replenishment, inventory management, and sales/inventory reporting, improving data visibility for warehouse and operations teams.","Analyzed inventory turnover, product margins, and precious-metal inventory to optimize inventory structure and reduce inventory-related profit and loss by 5%."],"organization":"TSE SUILUEN JEWELRY(INTERNATIONAL)LTD. -Guangzhou, China"}],"_meta":{"gaps":[{"kind":"unquantified","path":"work[0].depth.outcome","severity":2},{"kind":"unquantified","path":"work[1].depth.outcome","severity":2},{"kind":"unquantified","path":"work[2].depth.outcome","severity":2},{"kind":"unquantified","path":"work[3].depth.outcome","severity":2}],"source_confidence":0.0},"awards":[],"basics":{"name":"Zhirou Zhen","avatar":null,"intent":null,"summary":null,"headline":null,"location":null,"profiles":[{"url":"https://www.linkedin.com/in/zhirouzhen/","network":"LinkedIn","username":null}]},"skills":[{"name":"Data Analytics","keywords":["Excel","Google Sheets","Power BI","Power Query","VBA"]},{"name":"Supply Chain","keywords":["Demand Forecasting","Inventory Replenishment"]},{"name":"Language Skill","keywords":["Mandarin","Cantonese","English"]}],"projects":[],"education":[{"end":"2026-03","field":"Financial Economics","start":"2024-08","credential":"MSc","institution":"Singapore Management University"},{"end":"2021-06","field":"Information Management and Information System","start":"2017-09","credential":null,"institution":"Beijing Institute Of Technology, Zhuhai Campus"}],"languages":[],"certifications":[],"contact":{"type":"resume4-relay","url":"https://zhirou.resume4.ai/contact","method":"POST","note":"Messages are relayed to this person by ResumeForAI; no address is published. Automated senders need an employer key — see the docs URL. A form at the same URL is open to people without one.","docs":"https://resume4.ai/for-employers"}}